Manuela Stamatović is a Marketing and Communications Executive & Strategy consultant with an almost two decades-long experience in FMCG, Banking and Aviation.

She held the position of Marketing Director at L’Oréal and Erste Bank, and she was Marketing and Corporate Communications Director at Sberbank and Air Serbia. Her main areas of expertise include brand and marketing strategy development, management of regional ATL and BTL campaigns, customer experience management, digital marketing and corporate communications (including internal and external communications) as well as public relations, crisis communication management, event management and corporate social responsibility.

Manuela oversaw the creating and implementing regional and local brand strategies for global brands and has built up unknown or stagnating brands to healthy positions and increased their awareness by several levels. She has designed and implemented Customer Experience Management programs in the banking sector resulting in the highest customer satisfaction scores on the market.

Manuela has extensive expertise in building and managing diverse teams and people whilst optimizing organizational structures and efficiency. Her skills also include coaching and mentoring.  

Manuela is fluent in 5 languages: English, German, French, Italian and Serbian.